DENVER -- It took firefighters 90 minutes to respond to a house fire after a Denver man called 911 to report it, and now neighbors want to know why it took so long.
Crews will typically respond to "90 percent of the calls they receive," a Denver Fire spokesman said, leaving residents to wonder about the other 10 percent.
Torry Hughes told FOX31 Denver he was leaving his home around 5:00 a.m. Friday to walk his dog when he smelled smoke. He immediately called 911, but no one came.
"I was appalled," Hughes said. "They took it lightly. That's what I'm so upset about."
"We pay taxes," said neighbor Debra Kolp. "We expect emergency reaction."
Hughes called 911 again and this time firefighters did respond to the house fire, but 90 minutes had elapsed since Hughes' first call.
Firefighters were able to put the fire out and did determine no one was home at the time.
Denver Fire will review its procedures, according to the spokesman.
The cause of the fire remains under investigation.
Crews will typically respond to "90 percent of the calls they receive," a Denver Fire spokesman said, leaving residents to wonder about the other 10 percent.
Torry Hughes told FOX31 Denver he was leaving his home around 5:00 a.m. Friday to walk his dog when he smelled smoke. He immediately called 911, but no one came.
"I was appalled," Hughes said. "They took it lightly. That's what I'm so upset about."
"We pay taxes," said neighbor Debra Kolp. "We expect emergency reaction."
Hughes called 911 again and this time firefighters did respond to the house fire, but 90 minutes had elapsed since Hughes' first call.
Firefighters were able to put the fire out and did determine no one was home at the time.
Denver Fire will review its procedures, according to the spokesman.
The cause of the fire remains under investigation.
